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Customer Care


We hope that we have been able to resolve your complaint satisfactorily. However, if you remain unhappy with our response, it is open to you to contact the Office of the Ombudsman. The Ombudsman is fair, independent, and free to use.

Instructions on how to make a complaint to the Ombudsman are detailed in the ‘Make A Complaint’ section of

Contact details are as follows:-

Address: Office of the Ombudsman, 6 Earlsfort Terrace, Dublin 2, D02 W773

Telephone: 01 639 5600

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