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Customer Care


If, after concluding our customer complaints procedure, you do not receive a response within 28 working days or you are not satisfied with the response given, you may contact the Office of the Ombudsman.   

The details are as follows:  

Office of the Ombudsman        
6 Earlsfort Terrace,              
Dublin 2, D02 W773                    
Telephone:+353 1 639 5600
Twitter:  @OfficeOmbudsman 


The Office of the Ombudsman is open between 9.15 am and 5.00 pm, Monday to Friday excluding Public Holidays.

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