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Accessibility statement for Mayo County Council

It is the intention of Mayo County Council to present information on this website in a format which is accessible to all, regardless of ability or disability.

This website is run by Mayo County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast and font sizes
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • the text will not reflow in a single column when you change the size of the browser window
  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • embedded videos do not have captions
  • some of our online forms are difficult to navigate using just a keyboard

The site is developed using valid XHTML and cascading style sheets (CSS) which are screen reader friendly and make the site accessible to more of our citizens. Our site content is separated from presentational elements, which makes it available to any visitors that use technologies such as a screen reader or text only browser.

Accessible web sites prioritise clear content, structure and ease of navigation over visual aspects of design, however they also need not be visually unattractive, nor are they prevented from using the latest web technologies, provided that all information is still accessible to users.

You may find that on your screen the text is either too large or too small for your personal needs. Using the text size options, you can set a smaller or larger standard font size, and this will be applied to all pages you visit on our website.

Listen to this website with Reachdeck Texthelp

Whether you are using a Smartphone, Tablet, PC or Mac, browsealoud will provide the speech and reading support tools you require for free.

What is Reachdeck Texthelp?

Reachdeck Texthelp reads website content out loud using the most natural and engaging voice to transform your online reading experience.  Features include: Translator, Simplifier, Screen Masking for Touch Screens and the ability to personalise the settings to suit individual needs and preferences.

Other features include:

  • Dual-Colour Highlighting
  • Text Magnification
  • Translator
  • MP3 Maker
  • Screen Masking
  • Pronunciation Modifier
  • Secure Site Reading
  • PDF Reading
  • International Languages
Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us at

Technical information about this website’s accessibility

Mayo County Council is committed to making its website accessible, in accordance with the European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non compliance with the accessibility regulations
  • For input type=password elements, we cannot set the autocomplete attribute to new-password or current-password in order to identify input purpose. This does not meet WCAG 2.1 AA 1.4.3. This element is output from the CMS platform used and cannot be currently amended.
  • Each a element does not contain text or an img with an alt attribute. This does not meet WCAG 2.1 A F89. We are working through our editable content to ensure all WYSIWYG content has anchors with text and/or an image with an alt attribute.
  • A few pages have empty heading tags.  This does not meet WCAG 2.1 AA G130. We are working through our editable content to ensure all WYSIWYG content has headings with text content and/or an image with an alt attribute.
Content that’s not within the scope of the accessibility regulations
  • PDFs and other documents - Some of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value). The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.
  • Embedded video - Some embedded videos may not have captions. This fails WCAG 2.1 success criterion 1.2.2 (captions - pre-recorded). We do not plan to add captions to 3rd party videos.
How we tested this website
  • This website was tested on 20th December 2023.
  • We used SortSite, Wave Checker, Axe Developer Tools and Google Lighthouse and tested against WCAG 2.1 AA guidelines.
We tested:
  • our main website platform, available at

Assessment approach

Mayo County Council assessed the accessibility of Mayo County Council by the following approaches:

Extrernal evaluation

This statement was prepared on 30th May 2024. It was last updated on 30th May 2024.

Accessibility Officer

For information on how you can contact our Access Officer please click here

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