Cassidy Motors, Suzuki Dealer Of The Year

Posted in Connect on November 29, 2018.

Cassidy Motors were awarded not one but two awards at the recent annual Suzuki dealer conference in Adare Manor – Aftersales dealer of the year and Best customer experience.

Des and Carmel Cassidy were in attendance on the night to pick up the award from Nobuo Suyama, Suzuki GB PLC.

Des Cassidy dealer principal of Cassidy Motors with outlets in both Charlestown and Ballina said “I was delighted when they announced our name as winner for the first award Best Customer Experience of the year and was overjoyed when they announced that in fact we had won the award for Aftersales dealer of the year also”. “It is a great prestige and honour to be recognised for the hard work that the entire team put in to making sure that our customers are always a priority to us.

We pride ourselves on providing excellent customer service always but, that doesn’t come without having a good team and we believe we have a great team at Cassidy Motors to serve our customers”. “Suzuki are a great company to partner with. We have seen many exciting and innovative new products from them over the last few years and there is a lot more yet to come. We are happy to say that Suzuki also won a prestigious award this year when they were named number 1 car manufacturer for reliability in the WhatCar survey.

Customers have noted and shouted from the rooftops to let others know how great they are”. Des and his award winning team are sure to take good care of you! Des said “I would like to thank my customers for all the support down through the years. We have many long standing customers who have been with me since the beginning and I look forward to that relationship continuing into the future. I may have started the business myself along with my wife Carmel but we have grown a lot through the years and it is teamwork that has put us where we are today. I am delighted to see the second generation in the business with both my son Jason and my daughter Michelle taking on leading roles in the company. I will be able to retire in confidence that they will take over the reins …. not just yet though!

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